Questions? We Have Answers
Do you want to know more about membership, or a product or service? Please select from the categories below to find answers to many commonly asked questions.
RTP® from The Clearing House is a real-time payments platform that all federally insured U.S. depository institutions are eligible to use for payments innovation.
Today, there is a growing need for speed and convenience that is generally not available with traditional payment services. Instant payments allow consumers and businesses to send and receive funds from their accounts at credit unions in real time, any time of day, any day of the year, with immediate funds available to receiver. Currently, your APCI FCU account can only accept payments.
The answer depends on the amount of equity available in the home you own. At APCI FCU, we allow a member to have more than one real estate loan secured by a primary or second (non-business) home provided the total amount borrowed is within the loan to value and policy guidelines. You may have a real estate loan on a primary home and a second home at the same time provided all other criteria are met. Taking a real estate loan may be beneficial depending on interest rate and repayment terms of both the existing and new loan.
The answer depends on the amount of equity available in the home you own. At APCI FCU, we allow a member to have more than one real estate loan secured by a primary or second (non-business) home provided the total amount borrowed is within the loan to value and policy guidelines. You may have a real estate loan on a primary home and a second home (Rental or Primary Home) at the same time provided all other criteria are met. Taking a real estate loan may be beneficial depending on interest rate and repayment terms of both the existing and new loan.
Yes, if our interest rate is lower than the interest rate you are paying on your current vehicle loan, it may make sense to refinance with us. To do so, you will need to complete a loan application, provide a copy of your vehicle registration and a 15-day payoff letter from your existing financial institution. The fee to transfer your vehicle loan to the Credit Union is your state's DMV lien fee.
ATM Card cash withdrawal limit is $600 per day. Point of sale limit is $300 per day. Visa Debit Card cash withdrawal limit is $1,000 per day. Point of sale limit is $2,000 per day.
The Credit Union offers several ways to transfer funds. One option is to sign up for APCI ePay, our online bill paying service, to initiate payments to other financial institutions. You can also log in to APCI eBanking and initiate a Domestic Wire Transfer.
To activate your card and set up a PIN, please call 800-631-3197 or 1-727-540-9434 when outside the US. Be prepared with the primary cardholder's date of birth (mm/yy), zip code, and 3-digit security code (same for each cardholder) from the back signature panel of the card. We encourage you to change the PIN to something easy to remember but difficult for others to identify.
If your deposit item is declined, you should call our Member Services Representatives during normal business hours at 800-821-5104. Reasons that deposit items may be declined include ineligible or non-negotiable checks, missing signature or missing endorsement, a stale or post-dated check, poor image quality, daily or monthly deposit dollar amount exceeded, or an unacceptable item.
Our ABA Routing Number is 231379034.
- APCI eLearning
- ATM/Visa® Debit Card
- Certificates
- Digital Banking - APCI eBanking
- Electronic Notifications - APCI eAlerts
- Electronic Statements - APCI eStatements
- Instant Payments FAQs
- IRA
- Loan - General
- Loan - Purchase/First Mortgage
- Loan - Real Estate
- Loan - Rental Real Estate
- Loan - Vehicle FAQs
- Loans - Student Loans
- Mastercard®
- Member Service
- Membership
- Mobile Banking - APCI eBanking App
- Mobile Check Deposit - APCI eDeposit
- Money Market
- Online Applications Center
- Online Bill Pay Service - APCI ePay
- Referral Program - APCI eReferral
- Savings & Checking
- Telephone Banking Service - APCI eTalk
