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Contact Us

Just a reminder that as of November 17, 2017, we enhanced our member support system, which affected our website, phone numbers, fax numbers, and staff email addresses. Please note our updated contact information below and view our member support system postcard for more details.

Online Contact Form Need more information? Have a concern?
  Access our online contact form
   
Address APCI Federal Credit Union
► Street 7201 Hamilton Blvd
  Allentown, PA 18195-1501
   
► Mailing PO Box 20147
  Lehigh Valley, PA 18002-0147
   
Hours  
► Lobby Monday-Wednesday* & Friday:  8:00 am - 4:00 pm ET
  Thursday: 7:15 am - 4:00 pm ET
► Phone Monday-Friday: 8:00 am - 4:30 pm ET

* APCI FCU will open at 9:00 am on the third Wednesday of each month due to a general staff meeting.

 

APCI FCU Phone Number 800-821-5104
APCIRCUIT® PC Home Banking Service Questions Press 1
Card Services Press 2
Mobile Banking or Electronic Funds Transfer Questions Press 3
Vehicle, Real Estate and other Loan Related Questions Press 4
Membership and Share Account Questions Press 5
APCI eTalk Telephone Banking Service Press 6
   
Fax Numbers  
Member Services 610-841-2588 or 610-841-2589
Loan Services 610-841-2587
   
Additional Key Contact Numbers  
Any Hour Loan By Phone 888-316-5626 excludes real estate secured loans
APCI eTalk Telephone Banking Service 800-707-2724
APCI PAY® Customer Service 888-918-7441
ATM/Visa Debit Card  
•  Lost or Stolen 888-918-7782
•  Card Activation/PIN Changes 866-985-2273  
•  Report Fraud within US 888-918-7313
•  Report Fraud outside US 0-170-727-299-2449 collect
•  Travel Notification Form Click here for form
Mastercard®  
•  Inquiries 866-820-5803
•  Lost or Stolen 800-449-7728 or through Mastercard Online Access
•  PIN Number Changes 888-886-0083
•  Report Fraud within US 888-918-7313
•  Report Fraud outside US 0-170-727-299-2449 collect
•  Travel Notification Form Click here for form