Contact Us
Just a reminder that as of November 17, 2017, we enhanced our member support system, which affected our website, phone numbers, fax numbers, and staff email addresses. Please note our updated contact information below and view our member support system postcard for more details.
| Online Contact Form | Need more information? Have a concern? |
| Access our online contact form | |
| Address | APCI Federal Credit Union |
| ► Street | 7201 Hamilton Blvd |
| Allentown, PA 18195-1501 | |
| ► Mailing | PO Box 20147 |
| Lehigh Valley, PA 18002-0147 | |
| Hours | |
| ► Lobby | Monday-Wednesday* & Friday: 8:00 am - 4:00 pm ET |
| Thursday: 7:15 am - 4:00 pm ET | |
| ► Phone | Monday-Friday: 8:00 am - 4:30 pm ET |
* APCI FCU will open at 9:00 am on the third Wednesday of each month due to a general staff meeting.
| APCI FCU Phone Number | 800-821-5104 | |
| APCIRCUIT® PC Home Banking Service Questions | Press 1 | |
| Card Services | Press 2 | |
| Mobile Banking or Electronic Funds Transfer Questions | Press 3 | |
| Vehicle, Real Estate and other Loan Related Questions | Press 4 | |
| Membership and Share Account Questions | Press 5 | |
| APCI eTalk Telephone Banking Service | Press 6 | |
| Fax Numbers | ||
| Member Services | 610-841-2588 or 610-841-2589 | |
| Loan Services | 610-841-2587 | |
| Additional Key Contact Numbers | ||
| Any Hour Loan By Phone | 888-316-5626 excludes real estate secured loans | |
| APCI eTalk Telephone Banking Service | 800-707-2724 | |
| APCI PAY® Customer Service | 888-918-7441 | |
| ATM/Visa Debit Card | ||
| • Lost or Stolen | 888-918-7782 | |
| • Card Activation/PIN Changes | 866-985-2273 | |
| • Report Fraud within US | 888-918-7313 | |
| • Report Fraud outside US | 0-170-727-299-2449 collect | |
| • Travel Notification Form | Click here for form | |
| Mastercard® | ||
| • Inquiries | 866-820-5803 | |
| • Lost or Stolen | 800-449-7728 or through Mastercard Online Access | |
| • PIN Number Changes | 888-886-0083 | |
| • Report Fraud within US | 888-918-7313 | |
| • Report Fraud outside US | 0-170-727-299-2449 collect | |
| • Travel Notification Form | Click here for form | |