Online Security

You Can’t Always Put a Face to Fraud 

But You Can Put a Stop to It


Identity theft is one of the fastest-growing crimes in the country. At APCI Federal Credit Union, we are doing all we can to help protect you. One growing fraud tactic we want you to be aware of is voice phishing, also known as vishing.

In vishing scams, callers pretend to be your financial institution, credit card company or another company to get you to give them personal and financial information. A vishing caller may make claims about the status of your credit card or other accounts. They then ask for your financial institution or credit card information, which they use to steal your identity and money.

Put a stop to vishing scams! Follow these tips to protect yourself from fraud:

  • When a caller claims to represent APCI FCU, your credit card company or another company, hang up and call the company’s official number. Always verify the company’s number with the information you have, which can be found on the back of your credit card, on your monthly statement, or the company website ( for APCI FCU).
  • Avoid providing personal or financial information over the phone, especially if you did not initiate the call.
  • Keep in mind that APCI FCU will NEVER call you and ask for your credit card or account information.
  • Notify the company being impersonated if you receive a fraudulent call. You can also report the call to the Federal Communications Commission at or 888-225-5322.


Go to main navigation